Turn browsers into buyers
From abandoned cart recovery to delivery updates, Tyra helps e-commerce businesses increase conversions, reduce support costs, and build customer loyalty through WhatsApp.
Why retailers choose Tyra
Where your customers are
Meet customers on WhatsApp where they spend hours daily. Get 98% open rates compared to 20% for email.
Recover abandoned carts
Automatically reach out to customers who left items in their cart. Recover up to 25% of abandoned purchases.
Real-time order updates
Keep customers informed with instant order confirmations, shipping updates, and delivery notifications.
Product inquiries
Answer questions about sizing, availability, and specifications instantly to help customers buy with confidence.
Personalized promotions
Send targeted offers based on purchase history and preferences. Drive repeat purchases with relevant deals.
Post-purchase support
Handle returns, exchanges, and support requests through conversational messaging customers love.
How retailers use Tyra
Order lifecycle
Keep customers informed at every step of their purchase journey.
- Order confirmation with details
- Payment received notification
- Shipping confirmation with tracking
- Out for delivery alerts
- Delivery confirmation
Sales & marketing
Drive revenue with personalized, high-engagement messaging.
- Abandoned cart recovery
- Back-in-stock notifications
- Flash sale announcements
- Personalized product recommendations
- Loyalty rewards and VIP offers
Customer service
Provide fast, convenient support that builds loyalty.
- Product questions and sizing help
- Order status inquiries
- Return and exchange requests
- Refund processing updates
- Complaint resolution
Customer engagement
Build lasting relationships beyond the transaction.
- Review and feedback requests
- New collection announcements
- Birthday and anniversary offers
- Reorder reminders for consumables
- Exclusive early access invites
Example conversation
Frequently asked questions
How does WhatsApp cart recovery work?
When a customer abandons their cart, Tyra automatically sends a WhatsApp reminder with the items left behind. With 98% open rates, recovery rates are significantly higher than email.
Can I send order updates through WhatsApp?
Yes. Tyra integrates with Shopify to automatically send shipping confirmations, tracking updates, and delivery notifications via WhatsApp.
How does Tyra compare to email marketing for retail?
WhatsApp messages have 98% open rates vs 20% for email. Response times are minutes vs hours. Tyra complements your email strategy for high-priority communications.
Does Tyra integrate with Shopify?
Yes — Tyra has a native Shopify integration. Sync your product catalog, customer data, and order events automatically.
Is there a free trial?
Yes — start with a free trial, no credit card required. Book a 30-min demo and we'll show you how Tyra boosts your e-commerce revenue.
Related solutions
Ready to boost your sales?
Join retailers using Tyra to increase conversions and build customer loyalty.